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Professional Development

Negotiating for Results

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People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace.

Negotiating is a fundamental fact of life at any level. Whether you are working on a project or fulfilling support duties, this two day workshop will provide you with a basic comfort level to negotiate with both internal and external clients. This interactive workshop includes techniques to promote effective communications and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.

How You Will Benefit:

  • Understand how often we all negotiate and the benefits of good negotiation skills.
  • Recognize the importance of preparing for the negotiation process, regardless of the circumstances.
  • Identify the various negotiation styles and their advantages and disadvantages.
  • Develop strategies for dealing with tough or unfair tactics.
  • Gain skill in developing alternatives and recognizing options.
  • Have the opportunity to practice the “how to” of these skills in a supportive environment.
  • Understand basic negotiation principles, including BATNA, WATNA, WAP, and the ZOPA.

What You Will Cover:

  • What is Negotiation?
  • The Successful Negotiator
  • Preparing for Negotiation
  • The Nuts and Bolts
  • Making the Right Impression
  • Getting off to a Good Start
  • Exchanging Information
  • The Bargaining Stage
  • Inventing Options for Mutual Gain
  • Getting Past No and Getting to Yes
  • Dealing with Negative Emotions
  • Moving from Bargaining to Closing
  • The Closing Stage