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Human Resource Core

Hiring for Success: Behavioural Interviewing Techniques

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This workshop concentrates on the pre-interview preparation; developing questions and their value; the interview techniques that get specific, behavior-based examples of past performance; and the strategies that follow through on this process. This one-day workshop takes the behavioral interview even further with a discussion of communication techniques and the use of other types of interview questions.

How You Will Benefit:

  • Recognize the costs incurred by an organization when a wrong hiring decision is made.
  • Develop a fair and consistent interviewing process for selecting employees.
  • Prepare better job advertisements and use a variety of markets.
  • Be able to develop a job analysis and position profile.
  • Use traditional, behavioral, achievement oriented, holistic, and situational interview questions.
  • Enhance communication skills that are essential for a skilled recruiter.
  • Effectively interview difficult applicants.
  • Check references more effectively.
  • Understand the basic employment and human rights laws that can affect the hiring process.

What You Will Cover:

  • The cost of hiring errors
  • Why use behavioral interview techniques
  • How to get the information you need
  • Advertising guidelines
  • Communication skills
  • Writing the interview questions
  • Defensible resume screening
  • Developing an effective interview format
  • Ethical and legal issues
  • Interviewing techniques
  • Asking questions and listening for answers
  • Reference checks